Posted by Marketing on March 19 2020


Dear Valued Customer,

Orthoplastics Limited takes the growing concerns around the COVID-19 virus very seriously, and is monitoring the outbreak, and its potential impact to our business, very closely. Our primary focus at this time is to ensure the safety of our team members, while ensuring that we continue to deliver the highest quality products to our customers and the patients who rely on them.

At this time, we have not seen any impact to our day-to-day business activities. Orthoplastics has formed a task force whose primary goal is to monitor this outbreak and to ensure that regular and consistent guidance is being provided to our teams. We have designated primary points of contact to ensure that information is being appropriately communicated. In addition, to ensure that our focus on delivering products is not compromised, we have taken the following actions:

  • Business continuity planning relating to COVID-19 is in place to ensure that we are prepared to handle situations that may arise

  • Travel guidelines and restrictions are in place

  • Guidelines have been provided to our teams that cover, among other topics, health and hygiene and additional required facility cleaning, as well as best practices

  • We are limiting visitors to our facilities

  • We are encouraging that meetings take place via video or teleconference rather than in person

  • We have suspended attendance at large conferences and meetings

In addition, we are working closely with our suppliers to ensure that they, too, have implemented appropriate measures to ensure continuity of supply. We appreciate that this is a very fluid matter, with new developments being reported daily. We will continue to monitor this situation with the utmost diligence with the goal of ensuring continuity of supply to our valued customers.

On behalf of all of us at Orthoplastics, thank you for your continued business.

Mark Allen

Mark Allen
Managing Director

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